- What are wood pellets?
- Compressed waste sawdust — a clean, renewable fuel with low moisture content and consistent size. Widely available in 10–15kg bags, or blown into bulk storage for larger systems. Pellets are poured into the stove’s hopper, which feeds the appliance automatically.
- How much ash do they produce?
- Very little. The small amount there is makes free garden fertiliser.
- How do they work?
- Fully automated combustion. An onboard computer lights the fuel, regulates the burn and maintains your chosen room temperature — the flame view and comfort of a wood fire, without tending it.
- How efficient are they?
- Very. Comparable to other forms of biomass and to modern fossil‑fuel boilers, with the added benefit of fuel stability rather than exposure to global gas and oil prices.
- Can one replace my boiler?
- Yes. A pellet boiler stove can replace a gas or oil boiler while keeping your existing radiators or underfloor heating — or you can add a room‑heating stove as a feature appliance alongside it.
- Are pellets produced locally?
- Yes — here in Scotland, supporting forestry, manufacturing and haulage jobs.
- Are they cheaper to run?
- Installed systems typically cost less to run than LPG, oil or kiln‑dried logs.
- Do they suit rented properties?
- Yes, particularly rural cottages and farm lets where solid fuel is already in use. Automated combustion means no wet fuel, fewer breakdowns and safer operation for tenants.
- What sizes are available?
- From 1.5kW to over 20kW, covering everything from a small room to a whole house.
- Do boiler stoves give hot water?
- Yes. All of ours are paired with a thermal store, giving mains‑pressure hot water, radiators and underfloor heating.
- What styles are there?
- Tall, squat, round, square, modern, traditional. There is a pellet stove for every home.
- How clean are they?
- Very low emissions — typically far lower than a modern EcoDesign wood stove.
- Do I need to clean it?
- Minimally: about a minute daily, the ash pan weekly through the heating season, and the chimney once or twice a year depending on use.
- Do I need a chimney?
- Yes. We can use an existing one or install a new stainless‑steel system.
- Do I need an air vent?
- Usually not. Over 90% of our installations use a balanced chimney, similar to a modern boiler flue: fresh air is drawn down the outer layer, pre‑heated, and fed to the combustion chamber.
- Do I need a hearth?
- Yes — non‑combustible, at least 12mm thick.
- Will it overheat the room?
- No. Pellet stoves are thermostatically controlled: set the temperature and the stove holds it.
- Do they suit passive houses?
- Yes. With a balanced chimney and thermostatic control they work beautifully in airtight, low‑energy and Passivhaus‑level homes, with no overheating.